This is a statement of your rights and responsibilities as a patient at this practice; we are keen to work with you in providing the best care possible.
Your rights are:
- To be registered with a family practice
- To be offered a health check when joining our practice list for the first time
- To receive emergency medical care or advice at any time through the family doctor service
- To have all the medicines on prescription which your doctor feels are necessary and appropriate
- To be referred to a consultant when your family doctor thinks it is necessary and to be referred for a second opinion if you and your family doctor agree that is desirable
- To have access to your own health record, subject to any limitations in law
- To know that those working for the NHS are under a legal duty to keep the contents of your health records confidential
- To choose whether or not to take part in medical research or medical student training
- To receive a copy of the practice leaflet, setting out the services provided
- To have access to a regularly updated and interactive practice web-site
- To receive a full and prompt reply to any complaint you make about NHS services
- To change your practice quickly and easily where the doctor/patient relationship has broken down irretrievably