Getting your test results
When you attend for a test of any kind you will be told how long you should expect to wait for the results. Please bear this in mind and only contact the surgery after sufficient time has elapsed.
Our reception staff are not qualified to comment on results but they can advise whether the doctor has decided that they are normal. If they are abnormal, we will contact you to take further action.
Once a doctor has reviewed your test results, you can view them:
- in your NHS account (through the NHS website or NHS App)
- in your NHS App account
- by phoning us on Church Road Surgery 0121 741 1101 or Tile Cross Surgery 0121 788 2020 between 2pm and 5pm, pressing option 3, and we will tell you what the results are
We do have a strict policy regarding confidentiality and data protection. In this respect, we will only give out results to the person they relate to, unless that person has given prior permission for their release or if they are not capable of understanding them.
Questions about your results
If you want to talk to someone about your results, phone the surgery on Church Road Surgery 0121 741 1101 or Tile Cross Surgery 0121 788 2020 and someone will be in touch.