Use this service for NON-URGENT medical queries and general queries.
We will review and triage your query today (if submitted during our opening hours).
We may contact you to obtain further information, give advice on suitable alternative services, or arrange an appointment with a member of our team.
For routine medical queries, you may be added to our waiting list (typically 2-6 weeks).
DO NOT USE THIS SYSTEM FOR URGENT MATTERS or if your symptoms are worsening. If there is any urgency or our routine wait times are not suitable for you, please call the surgery or 111 or 999.
You can use this service if you:
- are registered at the surgery
Before you start
We’ll ask you for:
- your first and last name, date of birth, sex, postcode, email and phone number
- if applicable, the details of the person you are completing the form on behalf of
You can also phone us on Church Road Surgery 0121 741 1101 or Tile Cross Surgery 0121 788 2020.